Privacy policy.

01 What we collect

An account is an email address, a password hash, and the name you choose to give. Buying adds purchase records: which playbook, the amount, the invoice number, and identifiers Razorpay returns to us. Reading adds progress — which chapter you are on. Nothing else is collected, and none of it is bought from or sold to anyone.

02 What we never see

Card numbers, UPI handles, and bank details go directly to Razorpay and never touch our servers. Their privacy policy governs payment data.

03 Why we process it

To sign you in, to grant and check access to what you bought, to keep your reading place, to issue invoices, and to answer support mail. That is the whole list. We send transactional email only — account confirmation and password resets. No newsletter exists unless you explicitly join one that says so.

04 Watermarking

Chapters you read are marked with the email of the account reading them. This discourages redistribution and makes leaked copies traceable. It is visible, not hidden, and it is part of how we can keep prices at one payment for lifetime access.

05 Who processes it for us

• Supabase — database and authentication hosting.
• Cloudflare — site hosting, the API, and file storage.
• Razorpay — payment processing.

Each processes data only to provide their service to us.

06 Retention

Account and library data live for as long as the account does. Purchase and invoice records are kept as long as tax law requires. Delete your account and the rest goes with it, subject to that legal retention.

07 Your rights

Under India's Digital Personal Data Protection Act you can ask what we hold about you, ask for corrections, or ask for erasure. Write to support@echo-glitch.com from your account email; we answer within one working day and act within the statutory window. If you believe we have mishandled your data, you may also complain to the Data Protection Board of India.

08 Contact

Echo Glitch · support@echo-glitch.com · Monday to Friday, 10:00–18:00 IST.